RETURN POLICY
DELLYLIFE reserves the rights to accept or reject the returning of a product. Not All Products are Returnable. Please contact us you are unsure / undecided.
Buyer must inform DELLYLIFE at dellylife.com@gmail.com within 7 days of the SHIPPED DATE of the product if return is desired. Buyer must get approval from DELLYLIFE prior to returning a product.
For approved returning, the returned product must be in its original unopened condition. DELLYLIFE will confirm with the buyer for the returning arrangement and buyer must ship the product back to DELLYLIFE at his/her own cost. Buyer will take full responsibility of the product damage/lost of the during the return shipping, thus is advised to use insured courier shipping (PosLaju, Citylink, Fedex, DHL, etc.). Buyer must ship and return the product to DELLYLIFE within 7 days after receiving the return confirmation.
For a faulty or defective product found within 7 days of receiving, DELLYLIFE will pay for the return shipping cost (compensate as shopping point to customer’s account at DELLYLIFE). Customer must inform DELLYLIFE within 7 days of receiving the product. For products older than 7 days, customer will have to ship the product to DELLYLIFE for warranty claim at his / her own cost.
REFUND POLICY
Thanks for purchasing our products at www.dellylife.com operated by ECON TECHNOLOGY GADGET SDN BHD , In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.